Delivery & Returns | The Brown Bottle

Delivery & Returns

Delivery

  • We do not offer delivery outside of Australia currently.
  • We offer free delivery for orders over $100.
  • We uses the standard domestic parcel service of Australia Post.
  • Postage varies by delivery location and order quantities. You can estimate it on the Cart page before proceeding checkout.
  • Estimated shipment time is normally 2~5 business days. However, all shipments may encounter delays in case of high volume of orders or any unexpected circumstances.

Returns

  • Our 100% satisfaction guarantee program is based on confidence of our products and services. However, if you are not satisfied with any of our products, you are eligible to request for returns and refunds within fourteen (14) days from the day after you receive the products.
  • Postage you paid will not be included in refunds.
  • In prior to request for refunds or return of the product, you are required to contact us and get our assistance. Any returns without relevant authorisation may not be proceeded.
  • Please note returns and exchanges may require up to ten (10) working days to process.